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Municipal HR Best Practices Performance Management

Municipal HR Best Practices Performance Management

Date:       May 12-13, 2026

Time:      9 a.m. to Noon both days 

PLEASE NOTE: This course is interactive to give you the best learning experience possible. It will be conducted via Zoom. You will need to be able to: Raise your hand, mute/unmute, use chat.

Description:

This 6-hour program equips municipal leaders with essential skills to manage human capital effectively and foster a high-performing, inclusive workplace. Participants will learn core leadership principles, strategies for employee engagement, and techniques for building trust and accountability. The course covers the full performance management cycle—from goal setting and feedback to evaluations and improvement plans—while emphasizing coaching, emotional intelligence, and succession planning. Through practical tools and real-world scenarios, leaders will gain the ability to align individual performance with organizational goals, navigate difficult conversations, and create a culture that attracts and retains top talent.

Who should attend: 

• Municipal supervisors and managers 
• Department heads and team leaders 
• HR professionals in local government 
• Emerging leaders preparing for supervisory roles 
• Anyone responsible for employee performance, engagement, or workforce planning

Topics:

• Core Principles of Municipal Leadership
• Performance Excellence Cycle
• Connecting Performance to Organizational Goals
• Difficult Conversations and Corrective Action
• Coaching and Talent Development
• Employer of Choice Strategies

At the end of this course, participants can expect to be able to:

• Describe the full performance management cycle, including goal setting, feedback, and evaluations.
• Align individual goals with organizational priorities using S.M.A.R.T. objectives. 
• Foster an inclusive, resilient team culture that supports engagement and well-being. 
• Conduct difficult conversations and implement corrective actions professionally. 
• Use coaching and emotional intelligence to motivate and develop employees. 
• Begin development of workforce and succession plans to attract and retain talent.

By registering for this course, you are authorizing the League Learning Academy to forward information to you at your email address related to educational offerings.

Once your registration is completed, you should receive a confirmation email from The PA Municipal League. Please review when received. If you do not receive an email, it may be in your spam folder.